You can send a purchase order via our official channels. Please provide product quantity, specifications (size, material, technology), delivery timeline, and shipping details including destination.
How is product quality controlled?
Our quality control includes Incoming Quality Control (IQC) for raw materials, Input Process Quality Control (IPQC) during manufacturing, full inspection after completion, and final Outgoing Quality Control (OQC) before shipment.
Can I install and operate the equipment myself?
Yes, our systems are designed for easy integration. Most equipment is plug-and-play with pre-installed English software. We provide a complete English user manual to guide you through the software usage.
What technical support is available after purchase?
We provide online technical support in English. You can reach us through our standard online communication tools for remote assistance or software troubleshooting via remote desktop support.
What product certifications do you hold?
Our products are generally CE and FCC compliant, as Europe and America are our primary markets. Specific certificates are available for various models upon request.
What is the warranty period for the products?
Equipment comes with a 12-month warranty. If parts are damaged due to non-human factors within one year, we provide replacement parts free of charge. We ensure all items are packed securely for safe delivery.
TEDDI STEEL
