❓ Frequently Asked Questions
Can you send samples?
Of course, we can send samples to all parts of the world. Our samples are free, but customers need to bear the courier costs.
What product information do I need to provide?
You need to provide the grade, width, thickness, and the number of tons you need to purchase.
What are the certifications for your products?
We have ISO 9001, SGS, EWC, and other major international quality certifications.
How long does your delivery time take?
In general, our delivery time is within 7-45 days, depending on the demand volume and specific product requirements.
Does the product have quality inspection before loading?
Yes, all our products are strictly tested for quality and adherence to specifications before packaging.
How are the products packed?
Products feature a waterproof paper inner layer, iron outer packaging, and are fixed with fumigation wooden pallets to protect against corrosion during ocean transport.