Frequently Asked Questions
Can you send samples?
Yes, we can send samples worldwide. Samples are free, but customers are responsible for the courier costs.
What product information do I need to provide for a quote?
Please provide the grade, width, thickness, and the total quantity (tons) you wish to purchase.
What are the available shipping ports?
We typically ship from major ports, but you can specify other ports according to your logistical needs.
What certifications do your products have?
Our products are certified with ISO 9001, SGS, EWC, and other international quality standards.
How long is the delivery time?
Generally, delivery takes between 7-45 days, depending on the demand volume and specific order requirements.
How do you ensure product quality during transportation?
Products are packed with an inner waterproof paper layer and an outer iron packaging, secured on fumigated wooden pallets to prevent corrosion during ocean transit.
TEDDI STEEL
