Frequently Asked Questions
What products can you offer?
We offer a wide range of general steel types including 201, 301, 304, 316, and 430 in various formats such as coils and precision strips.
Can you produce the products according to my own drawings?
Yes, we can customize products according to your technical drawings to ensure they meet your specific requirements.
How is quality control managed in your facility?
Quality is our priority. We implement strict quality control protocols from the raw material stage through to final production and shipment.
Can I request changes to packaging or transportation?
Yes, we can adjust packaging and shipping methods based on your requests, though any additional costs incurred will be discussed accordingly.
What is the standard delivery time?
Standard delivery typically takes 7 to 20 working days after payment confirmation. For urgent orders, we can expedite production in our workshop.
What are the available payment terms?
We accept 100% T/T advance or Western Union for small orders. For larger orders, we typically work with a 30% T/T deposit and 70% balance before shipment, or 100% Irrevocable LC at sight.